FAQ

Please use the form below. You can also contact us at +33 (0)6 83 00 49 29

Contact us

If you have a problem or question that requires assistance, you can click the button below to chat live with a customer service representative.

Please allow 3-5 business days from the date your package is returned for a refund to be processed.

Frequently asked questions: Location, schedule, contact

Where are the La Bulle stores located?

What are your hours?

How to contact La Bulle?

Can we get to La Bulle by public transport?

Shops, Basement Workshop, Packing Station

Where is the packing station located?

How to make an appointment?

La Bulle Products and Services

I don't know how to display my collectibles, can you help me?

Should I leave the item on deposit for the creation of a custom base?

Do I need to pay a deposit for the creation of a custom base?

How long does it take to make a custom base?

Online Store and Package Returns

How long before I receive my package?

I just received my package but it is damaged, what should I do?

Can I exchange my product if I made a mistake in the size?

Do you deliver outside Europe?

I haven't received my package, what should I do?